Legal Information

Dunia Homes
Privacy Policy

Effective Date: October 16, 2026

At Dunia Homes, your family's peace of mind is central to everything we build. This Privacy Policy details how we responsibly collect, utilize, safeguard, and respect your personal information across all consultations, client agreements, and digital home services.

Certified Compliance: Strictly adherence to fair housing data standards and global consumer privacy protocols.

Sunlit architectural family home designed with organic modernist materials and warm landscaping

TRANSPARENCY & LEGAL COMPLIANCE

Your Information & Privacy

At Dunia Homes, protecting the privacy and personal details of the families we serve is fundamental to our craft. This document sets forth our comprehensive data protection commitments, messaging disclosures, and your statutory rights under applicable privacy legislation.

1. Information We Collect & Method of Collection

When you interact with Dunia Homes - whether requesting architectural blueprints, scheduling an in-person walkthrough, or consulting with our neighborhood specialists - we collect necessary details to serve your homebuying goals with utmost care. The categories of information we obtain include:

  • Identity and Contact Details: Full name, primary telephone number, email address, and postal mailing address.
  • Household Preferences: Target move-in timeline, desired square footage, school district interests, and accessibility requirements.
  • Transaction Readiness: Pre-qualification status, financing preferences, and proof of funds provided voluntarily for private offers.
  • Technical Logs: IP address, device type, browser metadata, and navigation pathways gathered via session cookies.

2. Text Messaging (SMS) Terms & Consent Rules

By checking the SMS consent box on our contact form, you agree to receive text messages from Dunia Homes at the number you provided, about your inquiries, scheduled viewings, offer updates, and transaction milestones. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. If you do not check the box, we will not text you — we will contact you by phone or email instead. Reply STOP to opt out at any time. Reply HELP for help. We do not share your mobile information with third parties for their marketing purposes

No Third-Party Sharing of SMS Data: We explicitly hold an absolute zero-transfer standard. Mobile phone numbers and text messaging consent information will NEVER be shared, sold, transferred, or disclosed to third parties, external lead brokers, or marketing affiliates under any circumstances.

  • Opt-Out Mechanism: You may cancel text messaging at any moment by simply replying 'STOP' to any SMS received.
  • Assistance & Inquiries: Reply 'HELP' or contact our support team at [email protected] for immediate help.
  • Rates & Frequency: Message and data rates may apply. Frequency varies based on your active home search transactions.

3. How We Use & Safeguard Your Data

Your data is utilized exclusively to deliver customized, family-aligned real estate representation. We utilize enterprise-grade 256-bit AES encryption across our storage systems, enforce strict multi-factor access protocols, and conduct biannual security penetration audits to prevent unauthorized interception.

We do not deploy automated decision algorithms that make binding legal determinations without human oversight by a licensed broker.

4. Text Messaging

If you check the SMS consent box on our website form, you agree to receive text messages from Dunia Homes at the number you provided, about your inquiries, viewings, and transaction updates. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. If you do not check the box, we will not text you — we will contact you by phone or email instead. Reply STOP to opt out at any time. Reply HELP for help. Our Messaging Terms in the Privacy Policy also apply

  • Closing & Escrow Execution: Sharing necessary escrow documents with certified title officers and settlement attorneys.
  • Mortgage Pre-Approval Support: Direct transmission to your designated lending officer upon your written authorization.
  • Statutory Legal Mandates: Complying with verified subpoenas, judicial court orders, or state real estate licensing board disclosures.

5. Children's Privacy Protection

The services of Dunia Homes are intended solely for individuals aged eighteen (18) and older who possess the legal capacity to enter into binding real estate transactions. While we design homes for growing families, our platform does not target and never knowingly gathers personal information from children under the age of sixteen (16).

If a parent or legal guardian discovers that their child has submitted personal details through our website, please notify us immediately at [email protected]. Upon verified notification, we will expeditiously expunge all related records from our production servers and backups.

6. Data Retention & Your Legal Rights

We retain active client records for as long as necessary to fulfill your real estate agreements, satisfy statutory tax and broker audit mandates, and resolve contractual claims. Depending on your jurisdiction (including rights under CCPA/CPRA, GDPR, and state data privacy acts), you hold the following unmitigated entitlements:

  • Right to Know & Access: Obtain a portable electronic dossier of all categories of personal data collected in the past 12 months.
  • Right to Rectification: Request immediate correction of outdated financial, contact, or property criteria.
  • Right to Erasure ('To Be Forgotten'): Request the permanent deletion of personal files, subject to statutory deed recordkeeping requirements.
  • Right to Non-Discrimination: We will never deny services, alter quality of homes shown, or change pricing because you exercised privacy rights.

7. Contacting Our Privacy Compliance Office

For questions regarding this policy, to exercise your statutory rights, or to speak directly with our designated data privacy officer, please reach out via any of the verified channels below:

Dunia Homes Compliance Office
Attention: Data Privacy Officer
Email: [email protected]
Direct Line: (703) 675-1003
Operating Hours: Monday - Friday, 8:30 AM - 5:30 PM PST